Draft. This policy must be reviewed by a lawyer before public launch.

Privacy policy

What we collect

Your email address, the bills and statements you send us, and what we read from them: your provider, plan, address, meter number (NMI or MIRN), usage, charges and billing dates; for NBN and mobile, your speed or data allowance; for home loans, your lender, loan balance, interest rate and loan type, plus the estimated property value you tell us; for insurance renewals, your insurer, policy type, premiums, sums insured and excess. We don't ask for, and try not to record, bank or card details. We never ask for your energy account password. If you type in your plan details instead, we keep exactly what you type. A quick check you run without signing in isn't stored unless you ask us to watch it for better deals. If you upload a bill before signing in, we hold the file until you confirm your email, and delete it after 7 days if you don't.

How we use it

Only to compare your bill with available plans, email you the result, reminders and alerts when a clearly better deal comes up for a bill you've asked us to watch, and improve the service. We don't sell your information, and we don't share it with retailers. We only email you, at the address you signed up with.

Where it's stored and processed

• Your account, bills and results are stored by Supabase in Sydney, Australia, encrypted at rest.
• To read your bill, we send it to Anthropic's Claude service, which processes it outside Australia (currently in the United States or other global locations). Anthropic doesn't use it to train models.
• Email is received and sent by Resend, which may process it outside Australia.

How long we keep it

We delete the original emails and bill files 12 months after you send them. We keep the numbers we worked out (like your usage and the plans we compared) so past results stay accurate, until you delete your account. If you ask us to watch a check before confirming your email, we keep your email and those details for up to 7 days while we wait for you to confirm, then delete them.

Your choices

You can delete your account at any time from your dashboard. This removes everything we hold about you, including files. You can also ask us for a copy of your information or to correct it.

Contact

Questions or complaints: email us at the address on our website. [Contact details to be added.]